Tag:operations
All the articles with the tag "operations".
Document every important decision
Posted on:February 5, 2024I'm starting a series on the importance of documenting decisions, covering why it's vital, which decisions to document, common challenges, and how to do it effectively, aimed at enhancing practices in organizations, especially startups.
How to document decisions
Posted on:February 12, 2024In my final post on decision documentation, I share tactics for maintaining records in a central wiki with a standard format, emphasizing the balance between structure and flexibility, and advocate for stewardship and generative AI to ease the process across the entire organization.
Improving workplace requests
Posted on:February 13, 2024Here's a simple rule to consider making non-negotiable at your company – if you're making a request for someone else to do something, it needs to be written down and put on a board. It doesn't matter that you're busy. We all are.
What makes a decision important enough to be worth documenting
Posted on:February 8, 2024Documenting decisions is crucial, but not all need it. Use the one-way (irreversible) vs two-way (reversible) door metaphor to gauge a decision's significance. Critical factors include potential impact, involvement of cross-functional teams, and the resources invested. When in doubt, document, especially for decisions involving significant discussions, investments, or those that are non-obvious and require collective adherence.
When should you document a decision
Posted on:February 10, 2024Document important decisions as you make them to capture the process, facilitate discussion, and communicate status. If missed, do it retroactively for clarity and reference. Adapt to your workflow.
Why people don't document their decisions
Posted on:February 7, 2024Documenting decisions is vital but often neglected due to lack of exposure, unclear methods, no critical mass, no enforcement, perceived time and effort, and misaligned motives. Overcoming these barriers can enhance organizational transparency and accountability.
Why you should document every important decision
Posted on:February 6, 2024Documenting decisions boosts transparency, accountability, clarity, creates a historical record, ensures policy consistency, saves time, and aids learning/improvement. It builds trust, clarifies responsibilities, refines thought processes, preserves knowledge, standardizes decision-making, prevents repetitive discussions, and facilitates organizational growth.